Customer Engineer

Customer Engineer

Location: Remote

Company Overview:

Sincera is pioneering the future of digital advertising. Instead of leveraging user data, we’ve harnessed the power of signal data from across the internet, making us a leading force in the adtech industry. We are shaping the cookieless future by utilizing Synthetic Users that operate on our comprehensive graph of industry companies, APIs, and domains. Operating autonomously in the cloud,Sincera leverages cutting-edge frameworks and languages to generate datasets that power today's leading ad products and systems.

Position Overview:

‍We are seeking a Sales Engineer to bridge the gap between our innovative technology and our valued customers. The ideal candidate will be able to understand the technical nuances of Sincera's offerings and communicate their value to both technical and non-technical stakeholders. As a Sales Engineer, you will work closely with our sales team to drive product adoption, provide technical insights during sales pitches, and ensure our solutions align with the unique needs of each customer.

Key Responsibilities:

1. Deliver product demonstrations to potential clients, highlighting the unique features and benefits of Sincera's technology.
2. Translate complex technical concepts into understandable terms tailored to the audience, whether they are technical experts or     novices.
3. Provide feedback to the product and engineering teams based on customer interactions and market trends.
4. Assist in the creation of technical sales and training materials.
5. Stay updated with the latest developments in the adtech industry and Sincera's product offerings.
6. Address and resolve pre-sales technical concerns and objections.

Qualifications:

1. Bachelor's degree in Computer Science, Engineering, or a related field.
2. Minimum of 2 years experience in a technical sales or sales engineering role, preferably in the adtech industry.
3. Strong understanding of AWS and cloud-based services.
4. Proficiency in explaining complex technical concepts in simple terms.
5. Demonstrated ability to collaborate with cross-functional teams.
6. Excellent communication skills, both written and verbal.
7. Strong problem-solving skills and a customer-centric mindset.

What We Offer:

1. Competitive salary and performance-based incentives.
2. Comprehensive benefits, including health, dental, and vision.
3. The flexibility of remote work.
4. A dynamic and inclusive team culture with opportunities for professional growth.

To apply, please send your resume, a brief cover letter detailing your relevant experience, and any related references or testimonials to hello@sincera.io.

Sincera is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all team members.